"We were very pleased with how Natacha helped us navigate the paperwork for our mortgage refinancing. She was a wonder! She was both kind and patient, and addressed our questions head-on and without much hesitation. Thank you, Natacha, for making an otherwise daunting paper-intensive process so much easier." Rich and Lori P., Putnam County
"Our experience with Natacha was extremely pleasurable. She is very knowledgeable, concise, patient, thorough, friendly & professional." B & K Hobbs, Dutchess County
"... I'd especially like to thank Natacha Joseph, who was terrific. She carefully and knowledgeably and unhurriedly walked us through the signing (despite the lateness of the hour!), stopping to answer any and all questions we had along the way. She really was a pleasure to work with!" S. Zucker, Westchester County
"...thank you very much for being so good at your job. You made the closing process easy." D. Partridge, Rockland County
"Ms. Joseph; My wife Nancy and myself would like to thank you for all your help conducting last night's closing. Your professionalism coupled with understanding made it as close to enjoyable as possible. I believe the best compliment would be to say we have never looked forward to signing our names so many times and not regret it. Thank you again and be well." Victor Owen, Ulster County
"Thank you, Natacha. You were professional and really helpful, and your droll sense of humor made it all a lot easier."
William Weinstein, New Paltz NY
"Hi Natacha, -Attached are the pictures from the closing of our house in Arizona last month. We enjoyed working with you and appreciated your indulging my request for a picture of that momentous occasion in our lives :). Your part was obviously done efficiently as we received acknowledgement of our owning the house!!! Thanks again!" D & J Boyce, Orange County
"Natacha Joseph, the Certified Signing Agent for my new mortgage, conducted the session with utmost professionalism and knowledge. She clearly and accurately explained any issue I presented. I thoroughly enjoyed this experience." B. Carpenter, Dutchess County
"I have nothing but high praise for Natacha Joseph. She came to my home on a rainy Monday evening at 11:30pm in order that we might complete a mortgage signing, before the rate-lock deadline. She was professional in her dress, and her demeanor. Knew her 'business' inside and out, yet was friendly and warm and had a sense of humor. And an animal lover to boot! I started to think of my mortgage as the 'mortgage from hell' because of so many complications. Natacha was truly a gift from God!"
J. D. Kissane: retired teacher, Orange County
"Natacha Joseph has handled many closings on reverse mortgage transactions for me and I have recommended her as a Closing Agent to several title/settlement companies I do business with. Natacha shows patience and compassion for the senior citizens I am doing business with and even though she represents the bank at the closings, she is meticulous in explaining the documents to the borrowers before they sign them. I highly recommend her."
Alfie Schloss
Reverse Mortgage Specialist
Wells Fargo Home Mortgage - New City, NY
"Natacha was nice and quite smart. She explained everything very well and cleared up all the questions my husband and I had. Natacha took the time to assist us with an issue unrelated to the closing which was gracious of her. She was efficient and knowledgeable. We left the closing satisfied with our interaction from beginning to end." P. Belliard, Orange County
"Natacha was very, very professional. She did her homework and made sure to apprise us of what we would need at the appointment beforehand. Everything went quite smooth. We have had other closings in the past and can say that Natacha is the best closer we've had by far. We plan on telling our Chase Loan Officer what a great job Natacha did so he can continue using her services in the future!" B & L Degroat, Orange County
"We had a smooth and easy closing with Natacha thanks to her knowledgeable handling of our paperwork. She explained everything clearly and professionally. Her expertise and professionalism were exemplary!" L. Frank, Ulster County
"Natacha was friendly, efficient and knowledgeable. Very thorough in walking me through the process." J. tong, Rockland County
"Natacha, thank you so much for everything that you did to ensure my refinancing went so well today! You turned what could have been a stressful event into something very organized, professional and even educational. Thank you for all that prep work that made it go so easily!" D. VanBuren, Dutchess County
"Natacha was very professional and a pleasure to have at my closing. I would highly recommend her!" B. York, Orange County
"Natacha was very nice and polite. I would recommend her to anyone. She explains all the documents very well so you can understand them." Loretta, Orange County
"Natacha is an absolute pleasure to work with. She is very clear and organized with the information and instructions needed for the closing. Natacha is a very good listener, is very knowledgeable and has a lovely personality. It would be a pleasure to do business with her again." E. Bunker, Putnam County
"Natacha Joseph’s professionalism and preparedness would be reason enough to recommend her. But her skill and knowledge matched by a warm and kind personality made handling the paperwork for my refinance a pleasure. She remained calm and helpful through every minor difficulty, including my having forgotten to make copies of my identification cards. With a copy machine in her car, Natacha was prepared to solve that problem in a flash. I would recommend her to any company needing the services of a Certified Signing Agent." M. Giacoppe, Orange County
"My experience with Natacha was terrific. She was very pleasant and professional. I would highly recommend her services."
G. Frost, Dutchess County
"Natacha was prompt, cordial and extremely competent and efficient."
J. Peltier, Dutchess County
"Natacha's professionalism, expertise and warm personality made the final process of refinancing an easy task."
O. Lubben, Dutchess County
"Natacha was wonderful. Extremely accommodating. Always returned phone calls promptly, very polite, professional & courteous. Extremely helpful & explained things well." L. Chlus, Ulster County
"We were well satisfied with Natacha. She was pleasant, efficient, well informed and appeared to enjoy her job."
L & F Clerc, Dutchess County
"Natacha helped our client family with calm grace. She was especially good at explaining the mortgage transaction at the introduction. She helped everyone feel comfortable." G. Power, Dutchess County