Experiences

I have been a full-time Certified Signing Agent since the fall of 2003. I love the work and am told I'm good at it. When you love what you do, it shows and there is a natural tendency to excel at what you're doing. J I am thrilled to be able to interact with so many people in the course of doing business. I consider it an honor and a blessing to play a role in such an important moment of their lives. People are so different and I enjoy the intercommunication; there’s a lot to learn! The borrowers I deal with are happy to see me as I am the end of the line so to speak. Once we've done the closing, they're either proud new homeowners if it's a purchase or thrilled clients who have refinanced for a lower rate, different term or monthly payment. Their happiness spills on to me -- so my days on the job are a lot more good than bad -- icing on the cake. J
Prior to becoming a CSA, I was a banker for many years. From 1988-2003 I worked in a variety of departments and retail branches for KeyBank and TD Bank. Latter part of 2003, I left my final bank post as Sales Manager and Vice President at a TD Bank branch in Westchester County. Throughout the 15 years in banking, I received considerable training in client relations and customer service; with some concentration in dealing with high net worth clientele. Everything that we do in business -- that I do, for our clientele counts. I am committed to delivering exemplary service. Please let me know what I can do within my power to join you in effecting an unparalleled class of service for your borrower. Your success is integral!
A testimonial from a former administrator, Sue Gilmore, reads: "I worked several years with Natacha Joseph in Commercial Loan Operations as well as partnering with her in Commercial Loan Sales at KeyBank. I have always found Natacha to be extremely pleasant, courteous, thoughtful, responsive & professional. She has great attention to detail, she's dependable and has a very nice appearance. I would highly recommend Natacha to any position."
Thank you for visiting my site and consideration thereof.
Bonne chance in obtaining stellar coverage for your closing order!
Que Dieu vous bénisse.
-Natacha Joseph